Terms of Service

1. Acceptance of Terms

By accessing and using WhatsApp Business Platform, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

WhatsApp Business Platform provides a multi-tenant SaaS solution for businesses to communicate with customers via WhatsApp Business API. Our services include message sending, automation, analytics, and integrations.

3. User Accounts

You must create an account to use our services. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Promptly updating your account information

4. Acceptable Use

You agree not to:

• Violate any laws or regulations
• Send spam or unsolicited messages
• Infringe on intellectual property rights
• Transmit malware or harmful code
• Attempt to gain unauthorized access to our systems
• Use our services for fraudulent purposes

5. WhatsApp Policies

You must comply with WhatsApp's Business Policy and Commerce Policy. Violations may result in suspension or termination of your account.

6. Fees and Payment

You agree to pay all fees associated with your subscription plan. Fees are billed in advance on a monthly or annual basis. We reserve the right to change our pricing with 30 days notice.

7. Intellectual Property

All content, features, and functionality of our platform are owned by us and are protected by copyright, trademark, and other intellectual property laws.

8. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We process your data in accordance with applicable data protection laws.

9. Service Availability

We strive to provide 99.9% uptime but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

11. Termination

We may suspend or terminate your account if you violate these terms. You may cancel your subscription at any time from your account settings.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through our platform.

13. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles.

14. Contact Information

For questions about these terms, please contact us at:

Email: legal@yourplatform.com
Address: 123 Business Street, Suite 100, New York, NY 10001